A program hang is never good news, but there can be several solutions, but first it is important to know at what point the program has hung. The section,  stages of wizard recovery  shows the sequence of events that the program runs through.  By knowing what should happen at any stage, one can work out a possible solution to the problem.  It also helps if you need to report a problem to CnW recovery to explain that the program hung whilst doing a certain operation.

What to do next does depend on the type of media, operating system, and possibly the type of data.  For instance media that just contains photos can be recovered in many ways, as names are not important.  Media that contains long files and programs, databases etc are more critical in the ways they may be recovered